Privacy policy
Privacy Policy
Last updated: June 2026
1. Introduction
At Alpine Crate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Data Controller
Alpine Crate
Switzerland
Email: info@alpine-crate.com
Website: https://www.alpine-crate.com
3. Information We Collect
We may collect the following information:
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Name
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Email address
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Billing and shipping address
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Phone number
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Order information
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Payment-related information
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IP address
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Device and browser information
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Website usage data
4. How We Use Your Information
We use your information to:
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Process orders and reservations
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Communicate with you regarding products and services
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Improve our website and customer experience
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Analyze website performance
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Send updates about future Alpine Crate editions (where permitted)
5. Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services.
Your data may be stored through Shopify’s data storage, databases, and applications.
For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
6. Meta (Facebook & Instagram)
We may use Meta technologies, including Meta Pixel and Conversions API, to understand website activity, improve marketing performance, and measure advertising effectiveness.
These technologies may collect information about interactions with our website.
For more information:
https://www.facebook.com/privacy/policy
7. Cookies
We use cookies and similar technologies to:
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Operate our website
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Improve user experience
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Analyze website traffic
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Support marketing and advertising activities
You may control or disable cookies through your browser settings.
8. Contact Forms and Reservations
If you submit a contact request, join a waiting list, or reserve a future edition, we may collect and store the information you provide in order to communicate with you regarding your request.
Reservations submitted through our website are non-binding unless otherwise stated.
9. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission can be guaranteed to be completely secure.
10. Your Rights
Depending on applicable law, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Restrict or object to processing
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Withdraw previously given consent